Case Study: Independent Builders Merchant Group

Independent Builders Merchant Group (IBMG) is the UK’s largest network of independent merchants. They faced an unexpected crisis when fire severely damaged one of their warehouses, affecting operations at a key site.

The incident left IBMG in urgent need of a safe and functional temporary facility.

Thanks to Smart-Space’s rapid response and efficient project management:

• IBMG experienced minimal downtime, avoiding major financial losses.
• Customers received uninterrupted service, safeguarding loyalty and trust.
• Staff had a safe, stable workplace, maintaining morale during a challenging period.
• IBMG gained valuable time to plan its long-term recovery without pressure.

“The speed and professionalism from Smart Space was outstanding. I’d recommend them every time.”