
Client feedback is an essential part of any business operation. This month we reached the 100 responses milestone. We thought you might be interested in what our customers said.
by Jason Lynock
We supply temporary buildings on a rental or sales basis. But our commitment to you does not stop upon supply of the building. We are a service company committed to providing continued support for the life of the building.
Client feedback is an essential part of any business operation. We started collecting this in a web-based format in November 2016 and this August we reached the 100 responses milestone. We thought you might be interested in what our customers said.
A whopping 99.7% of all respondents had a positive experience with us. 95.8% had an extremely or very positive experience on all aspects of our service, with just 0.3% of question responses being negative. Please be assured we addressed these concerns.
100% of respondents would recommend Smart-Space to a friend or colleague with 78% Extremely likely to and 20% very likely.
So, if you are looking for a company with a proven track record. You need look no further.
A big thanks to all those who took the time to respond. An un-doctored survey summary follows.
Antony Hunt
Managing Director
100% of respondents would recommend Smart-Space, with 98% extremely or very likely to do so. The results were as below on a scale of 0-10 on how likely respondents would recommend us

100% of respondents thought our company was extremely responsive or very responsive

100% of respondents were very or extremely satisfied with our company employees

100% of respondents thought our company convenient to use

99% of respondents thought our company understood their needs

100% of respondents thought our representatives understood and solved their space problems

98% of respondents thought our company was either professional, very professional or extremely professional.

“It’s more than a storage facility, it is a complete package”
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Tell us about itJason Lynock
Sales Director
Jason joined Smart-Space in 1994 as a site installer, he become a site manager in 1998, after five years moved into sales and is now our sales director. He has 25 years’ experience and is second in command of our 40+ team. There is not a part of the business he has not had experience in, this coupled with his can-do attitude, will make you confident that you are dealing with a consummate professional. He is instrumental in product development and making sure the business is relevant and quick to respond to market needs.